Terms of service

1. SCOPE OF APPLICATION

Welcome to our online shop. These general terms and conditions (hereinafter "Terms and Conditions") apply to all orders placed through our online shop, for both consumers and business customers. A consumer is any natural person who enters into a legal transaction for purposes that cannot be predominantly attributed to their commercial or independent professional activity. A business customer is a natural or legal person or a legally capable partnership that acts in the exercise of their commercial or independent professional activity when entering into a legal transaction. These Terms and Conditions also apply to business customers for future business relationships without us needing to refer to them again. Conflicting or supplementary Terms and Conditions of the business customer do not apply; we hereby object to them; they do not apply even if we do not object to their validity again in individual cases in the future. They only become part of the contract if we have expressly agreed to them.

2. OFFER

All information (descriptions, product images, data, etc.) and prices are non-binding, subject to availability, without warranty, and may change at any time without notice. Technical changes are expressly reserved. The provider assumes no liability for product information, availability and warranty information. The customer understands that delivery delays may occur in the event of supply shortages or inaccurate inventory data. The provider endeavors to avoid these situations and to provide the data as accurately as possible. 

3. CONTRACTING PARTIES, CONTRACT FORMATION

The purchase agreement is concluded with ETON Soundsysteme GmbH Bösendamm 11 D-33129 Delbrück The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction options provided in the ordering process. By clicking the "Place Order" button, you submit a binding order for the products contained in your shopping cart. Confirmation of receipt of your order will be sent by email immediately after you submit your order. The time at which the purchase agreement for the products with us is concluded depends on the payment method you have chosen: Prepayment If you have selected prepayment as your payment method, you will receive a confirmation of acceptance within 24 hours of receipt of your order, which will provide you with the bank details for the prepayment. This confirmation constitutes the conclusion of the contract. PayPal During the ordering process, you will be redirected to the PayPal online provider's website, where you can enter your payment details and after confirming the payment you will be redirected back to our online shop. Here you must trigger the order using the order button. By placing this order, we automatically request PayPal to process the transaction; by doing so we accept your offer. Instant Bank Transfer After placing your order, you will be redirected to the website of the online provider Sofort GmbH, where you can confirm the payment instruction. We then automatically request Sofort GmbH to process the payment transaction; by doing so we accept your offer. Credit Card By placing your order, you simultaneously transmit your credit card details to us. After you have verified yourself as the legitimate cardholder, we immediately request your credit card company to initiate the payment transaction upon conclusion of the contract. By doing so we accept your offer. SEPA Direct Debit By placing your order, you simultaneously transmit your account details to us and grant us a SEPA mandate. We ship the goods to you and by this shipment we accept your offer.

4. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE

The language available for contract formation is German. We store the contract text and send you the order data and our Terms and Conditions by email. For security reasons, retrieval of the contract text via our shop / your customer account is no longer possible.

5. DELIVERY TERMS

In addition to the stated product prices, we charge shipping costs. We only deliver by mail. Unfortunately, self-collection of goods is not possible.

6. PAYMENT

In our shop, the following payment methods are generally available to you: PayPal, Instant Bank Transfer, Prepayment, SEPA Direct Debit

7. RETENTION OF TITLE

The goods remain our property until full payment is made. For business customers, the following additionally applies: We reserve the right to retain ownership of the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the goods subject to retention of title in the ordinary course of business; all claims arising from this resale are assigned to us in advance in the amount of the invoice amount, regardless of any connection or mixing of the goods subject to retention of title with a new item, and we accept this assignment. You remain authorized to collect the claims; however, we may also collect claims ourselves if you fail to meet your payment obligations.

8. WARRANTY AND GUARANTEES

The warranty for our products is governed by the statutory provisions on liability for defects. No additional warranties exist.

9. INFLUENCER MARKETING AND COOPERATIONS

In the context of influencer marketing cooperations or comparable advertising activities, the following provisions additionally apply:

  • Content, statements, formulations or representations of our products or our brand by influencers are made exclusively within the responsibility of the respective influencer. We assume no liability for this.
  • Any promises, commitments or technical details communicated by influencers that go beyond the information officially provided by us are not binding on us. Only the information provided on our official channels and in our product information is binding.
  • Discount campaigns, contests or promotional activities promoted by influencers are generally time-limited and only available while supplies last. There is no entitlement to conduct or redeem beyond the communicated period.
  • Access to discount campaigns, contests or promotional activities may be limited in the number of participants or by other criteria. There is no legal entitlement to participate.
  • We reserve the right to change, limit or terminate influencer activities at any time without giving reasons.
  • Influencers are obligated to always comply with legal requirements for advertising disclosure, youth protection and the requirements of the UWG (Act Against Unfair Competition) in their content and activities.
  • Should influencers violate legal provisions or make misleading statements, we reserve the right to take legal action and expressly point out that we assume no liability.

10. DISPUTE RESOLUTION

The European Commission provides an online dispute resolution (ODR) platform, which you can find here https://ec.europa.eu/consumers/odr/ . We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration body.

11. FINAL PROVISIONS

If you are a business customer, German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a public law special asset, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.